FAQ

Q: How to get the latest product catalog information from NESSIAA?

A: Please click on the "Download" page of this website. We will periodically upload the most popular new products and designs on this page for all customers to check and contact.

Q: How to send inquiry information to NESSIAA?

A: Please directly click on the email at the top of this website to send your interested products and requirements. You can also click on the "contact us" page of this website, social media platform icons, or the "Quick inquiry" button at the bottom right to directly contact our professional sales.

Q: How to apply for samples from NESSIAA?

A: Please click on the "demo sample" page of this website.

Q: What are the MOQ terms of NESSIAA?

A: Usually 1000pcs/SKU. However, specific analysis may vary for different customers. For more details, please contact our sales staff directly.

Q: What is the cooperation process like?

A: Clients check new product information - contact us - send product information - communicate product details - sampling - sample delivery - testing - confirm bulk order information - payment - delivery - after-sales tracking.

Q: Payment methods

A: 100% TT in advance.

Q: INCOTERMS

A: FOB Guangzhou or FOB Shenzhen.

Q: Shipping methods

A: We will confirm the shipping requirements with clients in advance. Usually, we will ship according to clients’ requirements.

Q: After-sales issues

A: NESSIAA usually confirms after-sales and quality issues with clients at the formal order stage.